Fraud Blocker Frequently Asked Questions for Party Rentals
No! It is the worst to expect this wonderful bounce house to arrive that looks just like the picture you rented, and find the company shows up with a filthy dirty unit!

Bounce Universe Party Rentals, LLC provides clean, sanitized Inflatables. In fact you will notice our staff in the field spot clean at setup and then when we tear down our staff vacuums out the inflatable on site and cleans/sanitizes it on site upon pickup. If the inflatable is we we schedule it on our sheet to come out during the week to be completely dried and cleaned.

We also spot check at the shop during the week to insure our standards are being met. It's our top priority to provide you with clean, in great condition units as well as provide you with great customer service. Take a look at all our reviews online to see how much our customers comment about how clean our units are!
Please check out our policies page for details.
Check the requirements listed with each jump. Also, make sure you have at least a 5 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room. Also keep in mind that the inflatables vary in size, however we list on our website under each inflatable what size each unit is. We ask that you add an additional 5 feet on all sides of the inflatable. This should be an area that is free of electrical wires, and low hanging tree branches.
The Inflatables (moon bounces) can be setup on Grass, Concrete, Asphalt, or Indoors) You need a relatively level surface free of rocks, sticks, branches, rough debris, and fecal material. You will need a power source for your blower within 50 feet of the inflatable. If you are renting a unit that requires water you will need to a hose to reach where you are planning on putting the inflatable.

You are responsible for providing an attendant/monitor for the inflatable(s). Each inflatable is required to have a dedicated attendant/monitor. Attendants can be rented for an additional charge on our website.
Our rentals are for up to 8 hours. You may pick any time from 8am until 8pm, within an 8 hour time frame.

If you have any other questions, please feel free to call us any time at: (469) 600-2291

© 2024 Bounce Universe Party Rentals, LLC               Powered by Event Rental Systems